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What is Performance Management
This is the continuous, strategic process of ensuring your team is meeting its goals. It's not just the dreaded annual review. Effective performance management is a constant cycle of setting clear expectations (using frameworks like OKRs), providing regular, candid feedback, and coaching employees to improve. In a regulated business, strong performance management is also a critical tool for documenting underperformance, which is essential for mitigating legal risk during disciplinary actions or terminations.
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