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Home/Chapter 09

Chapter 09. First Contact

pp. 46–50
First contact
First contactThe structure of a first message that is specific, relevant, and grounded.
Candidate experience
Candidate experienceHow the first contact contributes to the candidate’s experience of the process.

How to Use This Chapter

Use this chapter after the candidate has already been shortlisted on facts. It will not fix poor search relevance, but it will help you avoid losing a good candidate with a weak, generic, or pushy message.

Remember in One Phrase

The first message should quickly show why you reached out to this specific person and why the next step may be appropriate.

If Your Task IsGo to SectionWhat You Get
Understand why there are no repliesWhy candidates are not respondingDiagnosing the problem before writing
Check your messageFirst message quality checklistCriteria before sending
Respond without pressureResponse scriptsPhrasing for different reactions
Maintain a warm poolWarm pool trackerA way to avoid losing candidates

Quick Chapter Map

1. Check candidate relevance before writing.

2. Note 1–2 facts from their profile.

3. Link the fact to the role's requirements.

4. Offer a gentle next step and a respectful opt-out.

Minimal Start

In 30 minutes, take one weak message and rewrite it for three real profiles. For each profile, use one verified fact, one relevance explanation, and one simple next step. The copy-paste formula is in Appendix D.10.

Principle

Sourcing often breaks not at the search stage, but at first contact. A good search with a poor message will still fail.

Why candidates do not respond

The role is irrelevant.

The message is too generic.

It is too long.

The value of the company or role is unclear.

No information on compensation, location, or flexibility when it matters.

The candidate is overloaded.

The recruiter asks for time before giving context.

There is no trust in the sender.

Diagnostics

Symptom Likely Problem What to Fix

Few replies Subject line, sender trust, or Improve the first line and

text relevance

"Why did you contact me?" Weak personalisation Add profile-to-role connection

Many salary questions Compensation is a key filter Give a range or explain the

process

Interested replies but few Low search relevance Refine the evaluation map

qualified candidates

Candidates disappear after Slow handoff or process Improve SLA and updates for

reply the candidate

First Message Quality Checklist

Specific reason for outreach.

Clear role context.

Value from the candidate's perspective.

Honest information.

One simple next step.

No fake urgency.

No exaggerated praise.

No unverified claims.

A respectful way to decline.

Response Scripts

Not interested:

Thank you for the quick reply. I will close this on my side. If timing changes later, I would be happy to revisit the conversation.

What is the salary?

Fair question. Planned range: [range] plus [components if known]. If that does not match expectations, I understand. If the range is close, I can send a short brief.

Recruiters constantly spam:

I understand. I reached out only because of [specific fact from the profile]. If this is not relevant, I will not follow up again.

Warm Pool Tracker

Candidate Status Motivation Next Trigger Last Contact Next Action

Name Not ready yet Leadership role New lead role 14 Jun Return in 90 days

remote

AI Prompts for This Chapter

The full prompt for handling a candidate response is in Appendix G.6. Use it only as a draft: do not argue with the candidate, do not create pressure, and do not invent details about compensation, format, or stage.

Key Takeaways / Where to Go Next

Take away not a single polished text, but a contact system: fact, relevance, gentle next step, respect for decline, and clear status in the database. If the candidate has responded or reached initial screening, move to Chapter 10 to evaluate them on facts, not impressions.

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